Job Details for Data Quality Analyst (DQA)
|Court:||U. S. Pretrial Services Office|
|City, State:||Tampa, FL|
|Job Grade:||CL 25/1 - CL 26/61|
**** VACANCY ANNOUNCEMENT ****
Position Title: DATA QUALITY ANALYST (DQA)
Duty Station: Tampa, FL
Salary: $39,796 - $71,247 (CL 25/1 - CL 26/61) *
* Depending upon experience and qualifications.
Additional promotion potential without further recruitment.
Opening Date: June 14, 2017
Closing Date: Open Until Filled
The U. S. Pretrial Services Office for the Middle District of Florida is currently accepting applications for the position of Data Quality Analyst (DQA). This position will be located in the Tampa division and will responsible for the integrity of the Probation and Pretrial Automated Case Tracking System (PACTS) database. The DQA will identify and correct data integrity or work flow irregularities and proactively determine and implement future corrective or controlling processes, whether technical or training related. The DQA will establish and maintain operating procedures, protocols, data security, backup plans, and user permissions.
The Middle District of Florida consists of five divisions: Fort Myers, Jacksonville, Ocala, Orlando, and Tampa. This position will be under the direct supervision of the deputy chief pretrial services officer. The person selected for this position will undergo a background investigation and will be fingerprinted. By statute, incumbent must be a U.S. citizen or a permanent resident seeking citizenship.
The representative duties listed below are intended to provide generalized examples of major duties and responsibilities that are performed by the DQA. These duties are not intended to reflect all duties performed by this position.
- Maintains PACTS database information. Review, identify, and research the accuracy, timeliness, and quality of data entered into the case management database. Document and correct database errors, and/or provide functional instruction to staff on error resolution.
- Performs edits and corrective actions to ensure the accuracy of data, files, and records. Tests new events. Generates deadlines and deficiency notices for missing documents. Review contents and determination information for archiving and purging, establishes users to gain entrance to the system and modifies the database as necessary. Archives records.
- Maintains accuracy and completeness of official case records from opening to final disposition. Checks the accuracy of daily data entries. Maintains user log errors. Reviews entries made to the PACTS system. Performs automated quality check on client records. Verifies case openings and closings.
- Develops and updates training materials, including on-the-job manuals.
- Advises users on proper data entry, modification and retrieval procedures necessary to ensure the integrity of the database, develops revised procedures for data entry, and provides training to new employees on PACTS, as well as provide follow-up training and documentation to end-users on an as needed basis.
- Manages and executes implementation plans for upgrades and modifications to PACTS.
- Knowledge of the operational and business processes of Pretrial Services, including the correlation between data and workload credit, and the impact of data integrity on workload and statistical reporting. Responsible for insuring all data that impacts workload formula and budget is correct.
- Maintains expert knowledge of Decision Support Systems (DSS), ability to write advanced database queries, accurately summarize and present visual and analytical data in understandable ways, implement solutions that lead to real-time operational intelligence processing.
- Researches and recommends improvement initiatives to management for technical and operational processes.
- Generates statistical, visual, and other reports for review by the management team and prepares reports regarding trends in statistical data which may be critical to the Evidence-Based Practices approach.
- Assist financial and budget administrator with creating awards for treatment vendors in the Judiciary Integrated Financial Management System (JIFMS).
- Works closely with the drug and alcohol treatment specialist (DATS) and is responsible for providing administrative, technical, and operational support in the administration of the drug and alcohol treatment services vendor contracts and billing requirements.
- Performs other duties as assigned.
To qualify for this position, the successful applicant must have two years of general experience and at least one year of specialized experience (as described below) equivalent to work at CL 24. For placement at salary level above step 1, a candidate must have at least two years of specialized experience equivalent to work at CL 24. Specialized experience is progressively responsible administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation. Such experience is commonly encountered in law firms, legal counsel offices, banking and credit firms, educational institutions, social service organizations, insurance companies, real estate and title offices, and corporate headquarters. Other requirements include:
• high school diploma, or equivalent;
• working knowledge of databases and computer software programs;
• ability to analyze and interpret data;
• ability to design and implement data quality monitoring reports and alerts;
• experience using probation and pretrial services resources such as PACTS, DSS, and JIFMS;
• ability to create reports with SAP BusinessObjects and SQL (Structured Query Language);
• strong organizational skills and interpersonal skills;
• ability to maintain strict confidentiality;
• excellent oral and written communication skills;
• attention to detail and ability to independently prioritize and complete multiple tasks in a timely manner;
• must be results-oriented and strong work ethic.
Employees of the Judiciary are not covered by the Office of Personnel Management’s civil service classification system or regulations and are considered “at will” employees. Judiciary employees are, however, entitled to the same benefits as other Federal employees. These include:
• 13 days’ paid vacation for the first three years of full-time employment. Thereafter, 20 to 26 days/year dependent upon length of federal service;
• 13 days’ paid sick leave per year (unlimited accumulation);
• 10 paid holidays per year;
• Subsidized medical coverage with pre-tax employee premiums;
• Group life insurance and long term care insurance;
• Flexible Benefits Program (pre-tax flexible spending for health care, dependent care and commuter/parking costs);
• Participation in Thrift Savings Plan (similar to 401K plan, with employer matching);
• Participation in Federal Employees Retirement System (FERS);
• Creditable service time in other federal agencies or the military may be added to judiciary employment.
How To Apply
This position will be filled in accordance with the Employment Dispute Resolution Plan (EDR) as adopted by the United States District Court for the Middle District of Florida.
Qualified applicants must submit cover letter and resume to:
Human Resources (#17-FLMPT-04)
U.S. Pretrial Services Office
300 N. Hogan Street, Suite 2-200
Jacksonville, FL 32202
Or via e-mail (Word or Acrobat .pdf format) to: HR_Pretrial@flmpt.uscourts.gov Please reference vacancy number 17-FLMPT-04 in the subject line.
Only qualified applicants will be considered for this position. Applicants selected for interviews must travel at their own expense. Applicants selected for interviews may be tested. Positions within the U. S. Pretrial Services Office are designated as workplace drug testing positions and applicants considered for a position will be subject to pre-employment drug testing.
The Federal Financial Management Reform Act requires direct deposit of federal wages.
U.S. Pretrial Services reserves the right to modify the conditions of this job announcement, to withdraw any announcement without written notice to applicants. If a subsequent vacancy of the same position becomes available within a reasonable time of the original announcement, the Chief Pretrial Services Officer may elect to select a candidate from the original qualified applicant pool. More than one position may be filled from the announcement.
Employees are required to follow a Code of Conduct which is available upon request. A background investigation with law enforcement agencies, including fingerprint and criminal record checks will be conducted as a condition of employment.
The U.S. Pretrial Services Office is an equal opportunity employer and values diversity in the workplace.