Job Details for Information Technology Support Technician
| Court Name/Organization: | Florida Northern District Court |
| Overview of the Position: | The Northern District of Florida seeks a mission-driven professional to serve as a full-time Information Technology Support Technician within the Gainesville divisional office of the U.S. District Court Office of the Clerk. The ideal candidate possesses technical skills in addition to excellent interpersonal and analytical skills, strong work ethic, and resilience. The incumbent will serve on the administrative and operation support team in the Gainesville division and report directly to the Director of Information Technology located in the Pensacola divisional office. |
| Location: | Gainesville, FL |
| Opening and Closing Dates: | 02/22/2024 - Open Until Filled |
| Appointment Type: | Permanent |
| Classification Level/Grade: | CL 27 |
| Salary: | $58,030 - $94,338 |
| Link to Court Careers Information: | https://flnd.uscourts.gov/employment |
| Announcement Number: | 24-03 |
| Link to Job Announcement | |
Position Description
The incumbent will provide direct hands-on support and technical assistance to the court and end-users for local computer systems including networks, personal computers, portable electronic devices, and audio/visual (A/V) equipment. Additionally, this position supports several off-the-shelf software applications, major national systems, and systems developed or customized for local use.
This position requires the incumbent to work on-site at the U.S. Courthouse in Gainesville, Florida, but the incumbent will serve as part of the district-wide IT team supporting all divisional offices of the court (Tallahassee, Pensacola, Panama City, and Gainesville). Work will be performed in an office setting. Travel to divisional offices and other locations requiring overnight lodging may be required. Occasional emergency weekend and after-hours coverage may also be required.
Specialized Experience
Preferred Qualifications:
- Three years of specialized experience.
- Automated software deployment experience using KACE K1000, PDQ Deploy, Group Policy, or other similar programs and methods.
- Proficiency in using electronic calendars, Microsoft Office programs, and Adobe Acrobat.
- Microsoft Office 365 certification, CompTIA A+, and Net+ certifications.
- LAN/WAN management experience.
Miscellaneous
Please refer to complete job announcement for additional details.
First preference will be given to applications received by March 29, 2024.
How To Apply
This position will be located in the Gainesville division of the U.S. District Court for the Northern District of Florida. Applicants must be a U.S. citizen, a U.S. National, or qualify under the Appropriations Act Citizenship exemptions. Employees are required to use the Electronic Fund Transfer (EFT) for payroll deposits. This position is classified as a highly sensitive position; therefore, the successful applicant will be required to submit to a background clearance which will include a criminal history. Any applicant selected for a position will be hired provisionally pending successful completion of the investigation. Retention will depend upon a favorable suitability determination of the background investigation.
Qualified applicants should submit a resume including salary history, a completed application form AO-0078 (available at www.flnd.uscourts.gov), and a list of three professional references to:
Attn: Vacancy Announcement 24-03
U.S. District Court for the Northern District of Florida
Office of the Clerk of Court
One North Palafox Street
Pensacola, Florida 32502
Applications and additional materials may also be submitted by email to Careers_FLND@flnd.uscourts.gov.
The federal Judiciary is an Equal Employment Opportunity employer.