Job Details for Operations Analyst
| Court Name/Organization: | Florida Middle District Court |
| Location: | Tampa, FL |
| Opening and Closing Dates: | 04/10/2024 - Open Until Filled |
| Appointment Type: | Permanent |
| Classification Level/Grade: | CL 27 |
| Salary: | $58,030 - $72,553 |
| Link to Court Careers Information: | https://www.flmd.uscourts.gov/employment |
| Announcement Number: | 24-30 |
| Link to Job Announcement | |
Position Description
The operations analyst position is located in the Clerk's Office, U.S. District Court and reports to the Division Manager. The position includes mixed duties that provide various administrative and technical assistance to ensure the smooth and efficient management of the office. The operations analyst functions with a broader knowledge of office policies and procedures. The incumbent assists Tampa management with case administration, quality control, court administration, courtroom services, and public services. The incumbent is responsible for ensuring the integrity and efficiency of the court's databases. The incumbent assists with staff training, monitoring, and evaluating all aspects of data quality assurance within the Clerk's Office and advises management of findings. The incumbent also assists with attorney admissions by providing administrative and technical support to ensure the efficient and accurate management of the court's bar membership. The position is a resource for lawyers, management, and staff on administrative and operational matters related to the attorney roll, compliance, court bar membership, and CM/ECF compliance. The position is responsible for providing support to management regarding various issues (procurement, space and facilities, new and departing employees, etc.).
The operations analyst will assist the Tampa operations department by performing the following duties and responsibilities:
- Monitors and evaluates the in-house accuracy and quality control of data entered into the automated case management systems
- Collects, analyzes, and validates case management and other reports to ensure accurate and complete system reports and information
- Analyzes and evaluates the procedures and work of persons responsible for entering database information
- Assists with the operational management of the division's docketing, intake, appeals processing, new case openings, data quality analysis, imaging, finance, and filing
- Provides administrative and operational support for regular court functions and special projects
- Arranges video conferences and meetings as directed
- Assists management with various division-specific issues (space and facilities, employee parking, transcript orders, contract court reporters, procurement, onboarding new employees, etc.)
- Assist with overseeing the CM/ECF attorney admissions database, verifying re-registration, admission, and ECF registration information applicable to the CM/ECF database.
- Assist with managing lawyer admissions districtwide to ensure both an accurate and efficient process for membership in the court's bar. Monitor the lawyer admission email box and Helpdesk.
- Ensure lawyers with access to the electronic filing systems are in compliance with court bar membership requirements. Maintain control records. Analyze reports about lawyers with access to CM/ECF and PACER.
- Assist lawyers and litigants with issues related to CM/ECF logins and passwords
- Perform attorney admission coordination tasks including drafting orders and reviewing payment. Assist with lawyer admission ceremonies (in person and by telephone), including coordinating, organizing, and supporting admission ceremonies.
Qualification
Three years at a progressively responsible administrative level which demonstrates the particular knowledge, skills, and abilities to successfully perform the duties of this position. Requires a professional, cooperative, and congenial demeanor at all times and strong administrative, organizational, analytical, and writing ability. Requires solid computer skills, preferably with Word and Windows. Bachelor's degree preferred.
- Accuracy and attention to detail
- Strong organizational skills and the ability to handle multiple assignments with frequent interruptions
- Ability to communicate effectively both orally and in writing
- Strong interpersonal skills and the desire to work in a fast paced, team environment
- Ability to maintain confidentiality and use sound judgment
- Professional demeanor and strong work ethic
- Excellent computer skills and ability to work with a variety of programs and applications
Benefits
Employees of the U.S. Courts serve under excepted appointments and are considered "at-will" employees. They are, however, eligible for a comprehensive federal government benefits package including participation in the Federal Employees Retirement System (career employees), choice of a health benefit plan from several options, dental insurance, life insurance, federal holidays, and periodic salary increases. See the U.S. Courts Website for an overview of Federal Judiciary benefits.
How To Apply
To apply:
- Applications must be submitted through the posting on https://www.governmentjobs.com/careers/flmd
- Attach your cover letter and resume as PDF documents named "last name, first name" (e.g. Smith, John)
*Starting salary commensurate with work experience, previous federal government service, and prior pay history.
Due to the number of resumes received, only applicants selected for interviews will be contacted.
Applicants must be U.S. citizen or eligible to work in the United States.
Employees must use the Electronic Fund Transfer (EFT) for payroll deposit.
The selected candidate will be subject to a background check as a condition of employment.
The federal Judiciary is an Equal Employment Opportunity employer.