Job Details for Cybercrime Investigation Lab Manager

The Cybercrime Investigation Lab Manager oversees the cybercrime investigation unit responsible for the investigation and supervision of defendants/persons under supervision who utilize a computer as an instrument or tool for criminal activity (e.g. computer fraud, hacking, stalking, credit card fraud, money laundering, counterfeiting, child sexual exploitation, identity theft, etc.). The position also serves as the district’s expert in search and seizure and risk assessment in this specialized area.

Representative Duties and Responsibilities:

• Supervise professional law enforcement, technical, and/or support staff in their duties, including establishing standards. Confer regularly with staff to provide direction and assistance in case situations and with general operational procedures. Serve as a resource for staff to assist with performing work successfully and efficiently.
• Review and edit written work, including correspondence, and reports submitted to the court. Ensure that recommendations made by officers to the court adhere to local and national policy and guidelines. Establish schedules and deadlines for completion of work.
• Assist administration in the formulation and modification of office management policies. Assist in monitoring the work of vendors and contractors, including negotiating terms of agreement, evaluating work, ensuring that contract terms are met, and related activities.
• Develop and oversee annual cybercrime investigation program budget, including determining need for purchasing new equipment, addressing equipment repairs as necessary, evaluating and making recommendations for acquiring/renewing licenses
• Communicate and respond to management requests regarding case operations. Answer procedural questions for judges, staff, and the public.
• Interpret and apply policies and procedures, statutes, Federal Rules of Criminal Procedure, the U.S. Sentencing Guidelines, the Guide to Judiciary Policy, and relevant case law in the area of specialization
• Utilize and maintain ongoing training of computer forensic, hardware, and software tools to investigate and supervise defendants/persons under supervision involved in cybercrime
• Coordinate the district’s computer/internet monitoring program, including installation of software, troubleshooting computer issues, coordinating offender payments, and monitoring internet use of persons under supervision
• Serve as a resource and expert to the court, officers, and staff in cybercrime and matters. Guide, advise, train, and make recommendations to other officers, the court, and other individuals in cases involving area of specialization.
• Assist in developing policies and proposals to provide needed services. Train and assist officers on identification, investigation, and supervision of defendants/persons under supervision involved in cybercrime.
• Testify as necessary at court hearings
• Provide proposals/recommendations for updates or amendments to conditions of supervision for defendants/persons under supervision involved in cybercrime
• Clearly communicate expectations and motivate staff; provide guidance and mentorship to help employees develop their capabilities to their maximum potential
• Perform supervisor functions such as handling personnel issues, carrying out disciplinary actions when required, completing performance appraisals, managing workflow, and overseeing the facility
• Conduct unit meetings, keep staff informed of policies and procedures of the organization as a whole and serve as a major communication catalyst and link between line staff and administration
• Train new staff and evaluate training needs of current staff
• Certify and approve time and attendance of staff in the HRMIS system, review/approve training requests of staff
• Develop cooperative relationships with other agencies
• Work closely with IT Manager in identifying the needs of cyber investigation program technical operations and securing the necessary technical resources to maintain operations
• Liaise with senior management in other districts in support of active and prospective MOUs for cybercrime forensic support
• Complete other duties as assigned, as directed by the Deputy Chief U.S. Probation Officer and/or the Chief U.S. Probation Officer