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Changing Probation Officer Attitudes: Training Experience, Motivation, and Possible Revival

Volume 77 Number 2
September 2013

The authors measure the attitudes of probation officers pre- and post-training and their motivation to use new supervision techniques, finding that officers, like others, might experience ambivalence about changing their roles.While ambivalence seems to decrease post-test, organizations should consider and address staff ambivalence in a functional way before embarking on major changes.