Job Details for Supervisory U.S. Probation & Pretrial Services Officer

Position Duties and Responsibilities:

• Supervises and directs the operations of assigned staff to deliver services to the Court and communities served. Communicates regularly to provide direction and assistance in case situations and general operational procedures. Receives, prioritizes, and assigns work ensuring fairness and consistency. Serves as a resource to ensure successful and efficient work performance occurs.
• Reviews work completed by staff, including reports submitted to the Court, case plans, and correspondence, ensuring the recommendations made to the Court adhere to national and local performance quality standards. Monitors scheduling of staff for adequate office coverage, external work requirements, court appearances, etc.
• Ensures continuation of staff development by supporting evidence-based approaches, identifying and facilitating training, holding individual staff meetings, effectively delegating duties, and appropriately increasing levels of responsibility in assignments.
• Confers regularly with officers to provide direction and guidance toward improving investigative, supervision, and writing skills. Assists officers with meeting the needs of defendants/persons under supervision who may have complex circumstances; provides leadership in the development of sentencing alternatives, utilization of community resources, and application of professionally sound case management principles.
• Provides leadership to staff and the district on effective supervision monitoring strategies and behavior change interventions.
• Conducts unit meetings to identify performance and operational concerns; develops, implements, and communicates effective solutions. Provides and solicits feedback during unit or individual officer meetings.
• Evaluates the performance and professional development of officers on a systematic and regular basis. Documents progress and maintains accurate records to assist with performance management. Implements performance improvement plans if necessary.
• Fosters a supportive work environment and maintains responsibility for enhancing a positive district culture; encourages loyalty, enthusiasm, and dedication to the mission of the district.
• Provides support throughout implementation of administrative initiatives by serving as a major communication catalyst between officers and management.
• Works with the Assistant Deputy Chief, Deputy Chief, and Chief Probation Officer to develop programs, policies, and initiatives that increase the effectiveness of the office. Works with staff to ensure a thorough understanding of national and local policies.
• Monitors and leads operations to ensure the expeditious handling of duties for the Court, institutions, or other agencies occurs. Performs quality control by monitoring and reviewing work, conducting internal audits, and providing training and coaching for staff.
• Reviews data regularly; adjusts processes and scheduling to improve outcomes and meet unit goals
• Manages hours of work, leave requests, dress code, and other local and national policies for employees supervised to maintain consistency and professionalism within the district. Establishes schedules and deadlines as necessary for completion of work.
• Models maturity and professionalism at all times; holds self and others accountable for actions and standards expected by the Court. Demonstrates ethical behavior and sound judgement.
• If needed, performs any or all duties of a line officer, including investigating and/or supervising persons under supervision
• Promotes and maintains cooperative and supportive relationships with other law enforcement and community service agencies
• Communicates clearly and effectively, both orally and in writing
• Embraces diversity among colleagues and communities served
• May be asked to perform additional duties and/or projects as assigned
• Extensive travel to other locations within the district may be required