Job Details for Case Initiation and Customer Service Clerk
| Court Name/Organization | Missouri Eastern District Court |
| Overview of the Position | This position is located in the Clerk’s office. The incumbent receives and checks incoming documents for conformity with federal and local rules. The documents become the official basis of court actions. The incumbent has the initial contact of the Clerk’s office between the general public, litigants, and the bar. |
| Location | St. Louis, MO |
| Opening and Closing Dates | 09/24/2025 - Open Until Filled |
| Appointment Type | Permanent |
| Classification Level/Grade | CL 24 - CL 25 |
| Salary | $45,382 - $81,458 |
| Link to Court Careers Information | https://www.moed.uscourts.gov/employment/clerks-office/cics-0925/case-initiatio… |
| Announcement Number | CICS-0925 |
| Link to Job Announcement | |
Position Description
- Quality controls new civil and criminal cases for assignment of case numbers and random assignment of judges.
- Prepares cases that are filed in paper by file stamping and affixing the appropriate number and judge to each document.
- Receives and reviews incoming documents to determine conformity with appropriate rules, practices and/or court requirements.
- Routes documents to proper offices/persons after acceptance.
- Performs cashier duties by receipting payments made by the public, litigants, other agencies and the bar.
- Reconciles transactions and money collected daily to ensure accurate accounting of receipts processed and change making funds.
- Verifies attorney’s authority to practice before the court.
- Handles all incoming calls to Clerk’s Office main telephone number and furnishes information to litigants, agencies, attorneys, etc.
- Prepares searches of civil and criminal cases, exemplifications, copy request work, and certifications.
- Processes notice of appeals complying with the Federal Rules of Appellate Procedures and Rules of Civil Procedure.
- Monitors email boxes that pertain to incoming faxes, self-representing litigant filings, and orders transmitted from the Court of Appeals and forwards the content to the appropriate department(s) for processing.
Qualifications
Excellent communication and organizational skills are required; computer experience is essential. Must be able to effectively work as part of a team. Prior court experience with knowledge of legal terminology is preferred. The ability to work effectively under pressure and adapt to a variety of duties is necessary. Candidates must have a bachelor’s degree and/or paralegal certificate with a minimum of one year of specialized legal experience equivalent to work at a CL 23 level.
Employee Benefits
Judiciary employees serve under excepted appointments (not civil service). Excepted appointments are at will and can be terminated with or without cause.
- 11 Paid holidays
- 13 Sick days per year accrued Life Insurance
- 13 Paid Vacation days for less than three years of service
- 20 Paid Vacation days for three to 15 years of service
- 26 paid Vacation days 15 or more years of service
- Flexible Benefits
- Federal Employee Retirement Plan
- Health Insurance Benefits (variety of plans)
- Thrift Savings Plan with Investment Options
- Family Medical Leave Act Provisions
- Position is subject to mandatory Electronic Funds Transfer participation for net pay
Miscellaneous
- Quality controls new civil and criminal cases for assignment of case numbers and random assignment of judges.
- Prepares cases that are filed in paper by file stamping and affixing the appropriate number and judge to each document.
- Receives and reviews incoming documents to determine conformity with appropriate rules, practices and/or court requirements.
- Routes documents to proper offices/persons after acceptance.
- Performs cashier duties by receipting payments made by the public, litigants, other agencies and the bar.
- Reconciles transactions and money collected daily to ensure accurate accounting of receipts processed and change making funds.
- Verifies attorney’s authority to practice before the court.
- Handles all incoming calls to Clerk’s Office main telephone number and furnishes information to litigants, agencies, attorneys, etc.
- Prepares searches of civil and criminal cases, exemplifications, copy request work, and certifications.
- Processes notice of appeals complying with the Federal Rules of Appellate Procedures and Rules of Civil Procedure.
- Monitors email boxes that pertain to incoming faxes, self-representing litigant filings, and orders transmitted from the Court of Appeals and forwards the content to the appropriate department(s) for processing.
Application Info
Applicants must be U.S. citizens or eligible to work in the United States. Appointment is contingent upon providing proof of U.S. citizenship, for requirements please visit our website.
Applicants selected for interviews must travel at their own expense and relocation expenses will not be reimbursed. Applicants may be asked to participate in proficiency tests. Qualified persons are invited to submit:
- Statement of interest with an explanation of reason you qualify.
- Current resume
- Completed application for judicial branch employment, form AO-78
- Contact information for three professional references.
Application materials may be submitted via e-mail to the following address with a subject line of “CICS-0925”: Moed_employment@moed.uscourts.gov.
After review of the application packets, highly qualified applicants will be invited in for one or more personal interviews. Due to the volume of applications received, only applicants who are selected for interview will receive a written response regarding their application status.
Employees of the federal judiciary must adhere to all Judicial Conference regulations, follow the policies in the Guide to Judiciary Policy, and are bound by the Code of Conduct for Judicial Employees. Direct deposit of pay is required. Positions with the U.S. Courts are “excepted service” positions and employees serve “at will.” The U.S. Clerk's Office reserves the right to amend or withdraw any announcement without written notice to applicants.
The federal Judiciary is an Equal Employment Opportunity employer.