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Job Details for Probation Services Technician

Court Name/Organization California Southern Probation Office
Location El Centro, CA
Opening and Closing Dates 12/05/2025 - Open Until Filled
Appointment Type Permanent
Classification Level/Grade CL 24
Salary $51,598 - $83,859
Link to Court Careers Information https://www.governmentjobs.com/careers/casp
Announcement Number 26-03
Link to Job Announcement

Position Description

Probation services technicians provide technical and administrative support to probation officers in a wide range of areas, including assisting with the low-risk supervision caseload, assisting with conducting investigations, compiling criminal histories, coordinating with collateral agencies, conducting urinalysis and performing other similar duties under the guidance of a probation officer.

Representative duties include but are not limited to:

  • Conduct same gender urinalysis and maintain chain of custody of urinalysis testing materials. Maintain records of test results and inform probation officers of test results. 
  • Supervise lower risk caseloads of offenders which may include telephonic and electronic communication and in office contacts. 
  • Prepare collateral requests, conduct, and review records checks, conduct and/or initiate investigations, assist with preparing reports to the court, and collecting verifiable and supportable documentation, and performing similar activities to assist probation officers. 
  • Enter data and information into the office's computerized database system (PACTS) and interprets information from PACTS when necessary to assist the probation officers. Communicate with partnering agencies related to such. 
  • Under the guidance and direction of a probation officer, monitor offender compliance by making telephone contacts and reviewing written monthly reports. Report noncompliance to probation officer. 
  • Prepare and update case files and reports at the direction of a probation officer and in accordance with established policies and practices. 
  • Assist with the transfer of cases to other districts and/or jurisdictions. 
  • Prepare and process documentation ensuring consistency and accuracy among court-supplied documents, officer reports, and related documents. Format, type and edit reports which are reviewed by a probation officer. 
  • Where applicable, may assist officers and non-English speaking offenders/defendants, family members, and witnesses in translating, including translating documents and correspondence.
  • Performs other related duties as required.

Qualifications

To qualify for the position of probation services technician, a candidate must have one year of specialized experience (as described below). For placement above step one, a candidate must have at least two years of specialized experience.

A successful candidate will have excellent interpersonal and communication skills, meticulous attention to detail, ability to work under pressure of short deadlines, ability to organize and prioritize work. Skill in office technology applications such as Microsoft Office Suite is required. Experience with PACTS is strongly preferred. 

Personal Characteristics

A successful candidate must be professional, responsible, organized and meticulous. Must also possess strong analytical skills, tact, good judgment, initiative, and the ability to work with a wide variety of people with diverse backgrounds.

General Experience

Must possess skill in using standard office equipment (telephone, copies, fax machines, scanners, etc.) and be proficient in using office technology applications such as Microsoft Office Suite. The ability to interact and communicate orally and in writing with a variety of people is required. A candidate must be able to lift and move case files.

Specialized Experience

Progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation.

Education may not be substituted for specialized experience because operational court support positions require hands-on experience to be credited as specialized experience

Employee Benefits

  • The opportunity to serve in a rewarding public service position.
  • Accrual of paid vacation and sick leave.
  • Eleven paid federal holidays.
  • Comprehensive options for health, life, dental, vision, and long-term care insurance plans.
  • A defined benefit pension plan.
  • Traditional (pre-tax) and Roth (after-tax) retirement savings and investment plans through the Thrift Savings Plan (TSP) with employer matching contributions.
  • Pre-tax options for healthcare, dependent care, health insurance premiums, parking, and mass transit expenses (including UberPool and Lyft line).
  • Extensive on-line training options. Travel reimbursement for in-person training and professional conferences available, funds permitted.
  • Telework, alternative work schedules, and other workplace flexibilities upon eligibility.
  • Time in service for employees of other federal agencies and prior military service, will be taken into consideration when computing leave accrual and retirement benefits.
  • Federal student loan forgiveness eligibility.

For detailed benefit information, please visit the U.S. Courts website.

Miscellaneous

Probation services technicians provide technical and administrative support to probation officers in a wide range of areas, including assisting with the low-risk supervision caseload, assisting with conducting investigations, compiling criminal histories, coordinating with collateral agencies, conducting urinalysis and performing other similar duties under the guidance of a probation officer.

Representative duties include but are not limited to:

  • Conduct same gender urinalysis and maintain chain of custody of urinalysis testing materials. Maintain records of test results and inform probation officers of test results. 
  • Supervise lower risk caseloads of offenders which may include telephonic and electronic communication and in office contacts. 
  • Prepare collateral requests, conduct, and review records checks, conduct and/or initiate investigations, assist with preparing reports to the court, and collecting verifiable and supportable documentation, and performing similar activities to assist probation officers. 
  • Enter data and information into the office's computerized database system (PACTS) and interprets information from PACTS when necessary to assist the probation officers. Communicate with partnering agencies related to such. 
  • Under the guidance and direction of a probation officer, monitor offender compliance by making telephone contacts and reviewing written monthly reports. Report noncompliance to probation officer. 
  • Prepare and update case files and reports at the direction of a probation officer and in accordance with established policies and practices. 
  • Assist with the transfer of cases to other districts and/or jurisdictions. 
  • Prepare and process documentation ensuring consistency and accuracy among court-supplied documents, officer reports, and related documents. Format, type and edit reports which are reviewed by a probation officer. 
  • Where applicable, may assist officers and non-English speaking offenders/defendants, family members, and witnesses in translating, including translating documents and correspondence.
  • Performs other related duties as required.

Application Info

Please apply using the online application.

The federal Judiciary is an Equal Employment Opportunity employer.