Job Details for Intake Clerk
| Court Name/Organization | Missouri Western District Court |
| Overview of the Position | The Western District of Missouri (WDMO) is seeking an Intake Clerk to join our clerk’s office. Reporting to the case processing team lead, the incumbent provides essential front-line support by initiating new cases, processing filings, and assisting the public with procedural inquiries. The WDMO is a fully consolidated court (including Bankruptcy, District, Probation, and Pretrial services) with approximately 275 employees across three divisional offices. We welcome applications from internal candidates within the Federal Judiciary. |
| Location | Kansas City, MO |
| Opening and Closing Dates | 01/08/2026 - Open Until Filled |
| Appointment Type | Permanent |
| Classification Level/Grade | 24 |
| Salary | $45,430 - $73,840 |
| Link to Court Careers Information | https://www.mow.uscourts.gov/employment-opportunities |
| Announcement Number | DK01826 |
| Link to Job Announcement | |
Position Description
Primary Duties
- Provide direct assistance to the public and attorneys via phone and in person. This includes answering questions about filing procedure, fees, court hearings, and other court related matters.
- Open cases upon receipt of initiating documents and ensure all filings conform to court rules. Notify chambers via email of new cases.
- Determines fees required and collect payments. Receive payments in cash and by credit card and issues receipts.
- Utilizes the Court’s electronic filing system to open new cases and docket various court documents.
- Scan and docket documents received via mail or the Electronic Document Submission System (EDSS).
- Issues summons for complaints, writs of garnishment and other process to various parties pursuant to court orders. Issues warrants for arrest and summons in criminal cases.
- Performs other duties as assigned.
Qualifications
- Education: High school diploma required; Associate’s or Bachelor’s degree preferred.
- Experience: Two to five years of customer service experience in a professional office or public-facing setting, with a proven ability to maintain a professional demeanor and resolve conflicts under pressure.
- Technical Skills: Proficiency in Windows OS and MS Office.
- Core Competencies: Strong oral communication skills with the ability to provide procedural guidance without offering legal advice. Exceptional attention to detail, organizational skills, and a reliable record of attendance.
Employee Benefits
The following benefits are available for this position:
- 11 paid holidays each calendar year
- Annual and sick leave
- Insurance plans: health, dental, vision, life, long-term care, long-term disability and flexible spending accounts
- Thrift savings plan (401k) (with up to 5% employer matching contributions)
Miscellaneous
Primary Duties
- Provide direct assistance to the public and attorneys via phone and in person. This includes answering questions about filing procedure, fees, court hearings, and other court related matters.
- Open cases upon receipt of initiating documents and ensure all filings conform to court rules. Notify chambers via email of new cases.
- Determines fees required and collect payments. Receive payments in cash and by credit card and issues receipts.
- Utilizes the Court’s electronic filing system to open new cases and docket various court documents.
- Scan and docket documents received via mail or the Electronic Document Submission System (EDSS).
- Issues summons for complaints, writs of garnishment and other process to various parties pursuant to court orders. Issues warrants for arrest and summons in criminal cases.
- Performs other duties as assigned.
Application Info
Qualified applicants must submit all the following documents or they will not be considered:
- A cover letter.
- Your detailed resume.
- Completed AO-78 Application for Judicial Branch Federal Employment Application for Judicial Branch Federal Employment.
- Contact information for three professional references.
Materials should be submitted via email to Michele_Nelson@mow.uscourts.gov.
The federal Judiciary is an Equal Employment Opportunity employer.