Job Details for Human Resources Manager (Shared Services)

Duties and Responsibilities
The Human Resources Manager is responsible for the full scope of human resources management functions within a shared services structure supporting the Clerk’s Office and the Probation Office. The incumbent provides strategic leadership, operational oversight, and professional guidance to ensure the effective delivery of HR services across all supported offices.

Representative duties include, but are not limited to:

• Provide leadership and oversight of all human resources programs and operations, including recruitment and staffing, employee relations, classification and compensation, performance management, disciplinary and adverse actions, benefits administration, leave administration, training and development, and compliance. Evaluate overall effectiveness of the human resources program and its components.
• Supervise, mentor, and develop a team of human resources professionals; establish clear expectations, delegate and review work and processes, conduct staff meetings and provide information, promote accountability, provide guidance, and foster a culture of professionalism, collaboration, and service excellence.
• Serve as the advisor to the executive leadership team and supervisors on all matters pertaining to human resources management. Provide advice and recommendations to the executive leadership team and management that are well-supported and consistent with the court unit’s goals.
• Formulate, recommend, and implement human resources policies, procedures, practices, and standards in accordance with Judiciary policies, federal regulations, and best practices. Ensure consistent application of policies and maintain compliance with applicable Judiciary guidance and employment regulations. Keep employees informed of policies and procedures of the court units.
• Serve as a strategic advisor to executive leadership and managers on workforce planning, employee relations matters, organizational development, and the appropriate application of human resources policies and practices.  Participate in organizational planning initiatives and facilitate the implementation of organizational changes, including restructuring efforts, workforce realignments, and operational improvements.
• Advise executive leadership team and supervisors on matters pertaining to conduct and discipline, employee relations, benefits and entitlements, and the accomplishment of other special programs. Provide employee relations and human resources counseling to employees. Ensure the development and monitoring of performance improvement plans and disciplinary actions follow compliance with court unit policy and procedures. Oversee any adverse action processes and procedures to ensure they are handled expeditiously and according to policy.
• Promote a workplace culture grounded in integrity, equity, professionalism, and respect. Exercise sound judgment, discretion, and confidentiality in handling sensitive and complex personnel matters. 
• Develop, manage, and administer a recruitment program which produces a broad pool of qualified candidates and incumbents, enabling the court unit to meet its staffing goals and needs. Remain current on new recruitment sources, strategies, and initiatives and recommend program enhancements as appropriate. Oversee the consistent application of sound human resources practices in advertising, screening, testing, and interviewing of applicants. Determine and recommend potential salary offers which follow Judiciary policies and guidelines, and negotiate and present job offers, as authorized. Identify program and policy areas needing improvement and recommend and implement viable solutions. Provide well-researched recommendations for alternative organizational structures to meet unit needs. Oversee all aspects of the background investigation program for all positions. 
• Ensure classification, compensation and job qualification standards conform to the requirements of the Court Personnel System. Advise management on the application of appropriate classification, compensation and qualification standards. Development of new position descriptions. Process and coordinate personnel and payroll actions, including appointments, promotions, demotions, separations, terminations, retirements, and within-grade increases. Maintain oversight of employee eligibility dates for promotions, performance evaluations, and within-grade increases, and communicates required actions to supervisors.
• Manage the judiciary benefits program for the court unit, ensuring all information is current, communicated timely, and employee inquiries are handled accurately and promptly. Process and coordinate changes to employee benefits including changes to employee health and life insurance coverage as well as other benefits. Manage workers’ compensation, telework, recognition awards, and other human resources related programs according to applicable local, Administrative Office, and federal policies. Conduct training seminars when needed.
• Create and maintain fair employment practices and policies for the court unit. Ensure timely completion of annual fair employment practices information. 
• Administer human resources management information systems (HRMIS) and ensure personnel action processing and records maintenance are accomplished according to policy and meet established deadlines. Ensure electronic actions submitted through HRMIS are accurate, comply with judiciary and local unit policies/procedures, and appropriate action approvals are documented prior to submission.
• Plan, develop, and oversee employee training, workforce development, and leadership development programs; identify organizational training needs; assign and monitor internal and external training activities; and manage training facilities, resources, and program delivery to support effective learning and development.
• Analyze data and produce clear and reliable reports. Interpret human resources data and identify ways in which that data may affect unit goals and objectives. Maintain accurate documentation, and statistics.
• Serve as backup to the financial administrator by assisting with JPPS and other financial and administrative functions, and performing related duties as assigned to support internal controls, audits, and compliance requirements.
• Communicate clearly and effectively, both orally and in writing, to explain complex human resources concepts to individuals and groups with varying experience and backgrounds. Interact effectively with both internal staff and the public, providing good customer service and resolving difficulties efficiently while complying with regulations, rules, and procedures. Facilitate, mediate, and negotiate complex and sensitive matters with management and court unit staff.
• Comply with the Code of Conduct for Judicial Employees and court confidentiality requirements, including handling confidential information in a variety of contexts. Always demonstrate sound ethics and good judgment.
• Attend conferences, training and meetings as required. Routine travel to divisional offices may be required.
• Perform other duties as assigned.