Job Details for Jury/Court Services Clerk

Representative Duties:

• Perform duties relating to master wheel refill and grand jury selection
• Monitor and record the jury questionnaire process, juror attendance, and selection. Provide support and assistance to jurors during jury service.
• Prepare and mail summons notices and forms. Process payments and reimbursements for jurors and prepare attendance certificates. 
• Process returned summons, including data entry and preparation of excusal letters
• Operate the court’s Jury Management System (JMS) and the e-juror component of JMS and other automated systems. Perform quality checks on data entry and make appropriate corrections
• Maintain and update the inbound and outbound telephone calls through the use of interactive voice response system for summoned jurors.
• Maintain and update demographic and other information on juror candidates. Resolve routine juror candidate requests for deferral, waiver, or special needs. Prepare “failure to appear” letters and reschedule and or advise jury administrator on non-compliant jurors.
• Monitor court calendars to determine the appropriate number of jurors needed for each jury trial day
• Work with and coordinate needs and jury activity with chambers' staff, clerk’s office staff, U.S. Marshals Service, U.S. Attorney’s Office, and other groups to ensure the smooth operation of high-profile or protracted jury trials
• Check-in jurors, conduct juror orientation, and assist jurors with their logistical needs. Prepare and direct juries to the appropriate courtroom. 
• Review and verify grand jury returns; provide operational and logistical support for grand jury, as required
• Prepare and provide statistical data on petit and/or grand jury panels
• Serve as a liaison for the jury administrator with other agencies, outside vendors, and local building management, as requested
• Create and process new case files. Open and close cases in the case management system, based on required documents and/or entries. Assist with entry of various other case documents on the docket.
• Check for prior or prohibited filing. Monitor for release of exhibits and sealed documents. Verify and issue summons. Verify attorney’s authority to practice.
• Inform customers of required fees. Receive payments and issue receipts. Secure funds in cash register. Reconcile receipts and post to the appropriate fund/case account.
• Serve in case administration. Review incoming documents to determine conformity with appropriate rules, practices, and/or court requirements. File documents meeting requirements.
• Assure accurate assignment of case numbers and randomly assign cases to judges. Prepare new case files. Maintain the integrity of case files by monitoring proper access to records. Ensure that all entries are appropriately linked for proper case management.
• Prepare and transmit filings to appropriate parties as needed. Answer inquiries on case status. Open and close cases as needed.
• Furnish information to a wide variety of people within and outside of the court, telephonically and in person
• Process incoming and outgoing mail and scan documents
• Perform cashier duties, as assigned
• Perform other duties as assigned

Organizational Relationship: The Jury/Court Services Clerk reports directly to the Jury Administrator. However, the Jury/Court Services Clerk also performs functions to support multiple departments and will be evaluated by other applicable managers for whom work is performed.